Inside Sales Representative

You may not know our name, but you know our products.  What we make is part of the places where we live, work and play – all day, everyday. 

Zekelman is a family of companies — 100% domestic manufacturers — with a legacy dating back to 1877. We’re proud to be the largest independent steel pipe and tube manufacturer in North America and the leading innovator in multi-family housing development.   

We believe in what we build and what we build, builds the world around us.  Hospitals, hotels, schools, bridges, airports and more. 

Come build a career you believe in. 

Position Description:  
 

The Inside Sales Representative person will generate volume growth and maximize margin in their assigned territory by providing industry leading customer service and order fulfillment excellence to establish superior, durable customer relationships.  
 
Primary Responsibilities:  

• Collaborate with their outside sales representatives to achieve mutual sales and performance goals.  
• Proactively identify potential problems and advise customers with prepared solutions or suggestions.  
• Execute all internal aspects of customer service and order fulfillment flawlessly.  
• Determine competitive pricing and merchandise to get a premium where possible.  
• Immediately inform sales management of market changes, information, and pricing.  
• Coordinate with other departments to ensure that orders for products with special characteristics are ordered, confirmed, and manufactured properly without fail.  
• Manage customer inventory programs so that material levels do not become excessive, and material does not become obsolete.  
• Competently cover other territories when primary representative is not available.  
• Expedite prompt shipment of ready material.  
• Prospect territory by cold calling. 
• Has primary responsibility for staying in touch with customers on a continuous basis.  

Physical & Work Requirements:  

• Professional office environment. 
• Fluid priorities. 
• Time sensitive activities. 
• Limited travel. 
• Collaborative activities. 
• Ongoing professional development training required. 

Required Background, Competencies & Expertise:  

• Bachelor’s degree in a technical field or equivalent work experience. 
• Superior math skills. 
• General communication skills. 
• Very comfortable with computer-based activity. 
• Action orientation. 
• Customer orientation.  
• Detailed orientation. 
• Ability to function effectively in an environment with constantly changing priorities and significant time pressure. 

Preferred Background, Competencies & Expertise:  

• Proven steel industry experience. 
• Proven inside sales experience. 
• Creativity. 
• Instills trust. 
• Drive for results. 

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Zekelman Industries offers competitive compensation and excellent benefits, including low-cost, high-quality medical and dental benefits.  In addition, we have an amazing tuition assistance program, a bonus plan, a 401(k) plan with a generous company match, immediate vesting, and much more.

M/F/D/V

We are Zekelman Industries.

We manufacture superior quality tubular and related products, and provide outstanding service for our valued customers.

We seek to continuously advance the skills and opportunities of our employees, utilizing the latest technology and management tools available to consistently increase profitability and the enterprise value of Zekelman Industries and of our customers.